Frequently Asked Questions 

So why work with Mondoro?
We know Asia so you don't have to.  Whether you need to work through China, Vietnam or Cambodia we have the experience and the connections to deliver the best the region has to offer. We are dedicated to high quality products and we know the home furnishings industry.  Whether you want to manufacture indoor/outdoor furniture, lamps, wall decor, home accessories or textiles we can do it and we can do it on par with the best of any producers anywhere in the world. We find the prices to match your quality. We understand the importance of confidentiality and will always protect your intellectual property.   

 Where do you manufacture your products? 
We manufacture in China, Vietnam and Cambodia but are always looking to take advantage of resources in new locations for increased capacity and efficiency.  

What kind of products do you manufacture? 
If it will make your home more beautiful or comfortable we make it.  We manufacture indoor furniture, outdoor furniture, table lamps, floor lamps, decorative boxes and trays, artifacts, dinnerware, wall art, mirrors, textiles, pillows and much more.  To see our products organized by collection click here, to see them based on category click here.  If you're interested in manufacturing something that you do not see on the website please contact us we'd be happy to hear your ideas. 

What order size do you do?
We do all order sizes from multi-container production runs to smaller partial containers.  We can combine different products into the same container for you if necessary (and if they're going to the same geographic location).  We load the containers ourselves so we can offer a number of options not available with larger manufacturers.  

What price range do you cater to? 
Our primary market is mid to high-end wholesalers. We believe the best price is the one that meets your requirements for quality and other relevant considerations such as shipping, production costs etc. 

What are your payment terms? 
We require a deposit on all orders before production. Full payment is required upon shipment unless you use a Business Credit Application and prove eligibility for payment after the goods have been shipped. Please contact us for complete terms and information on the Business Credit Application.    

How long does an order take to manufacture? 
Most factories require 45-70 days depending on the order size, product type and factory capacity among other considerations.  Some products may take longer--we do not cut corners to try to shorten the production time. Throughout the production and design process we will communicate with you concerning these time frames. Our experienced inspectors frequently visit the factories and provide feedback for them and you regarding the progress of production. They ensure that your product meets the high standards you set. 

What are your shipment terms? 
Our normal terms are FOB--Free on Board--meaning that we pay to ensure that the goods arrive at the port or the ship.  Our quoted price will be the cost of the product but will not include freight, tax, or custom duties at the final destination. 

Are you an agent? 
No. An agent buys then resells a product.  We design, develop and manufacture. 

Are you a vendor-partner?
No. We are manufacturers with our own manufacturing partnerships. This means we do much more than a vendor-partner. We select our own manufacturing partners and have a great deal of control and interaction with them through our inspectors.  A vendor-partner does not offer this benefit. We also have our own UL producing and packaging facilities in China and Vietnam.  We train and teach factory workers in our factories when necessary to improve both our and their businesses.